Privacy policy

This privacy policy covers how and why NamePros (“NamePros.com”, “we”, “our”, or “us”) collects, protects, uses, and shares information about you when you (“your”, “yourself”, “user”, “visitor”, or “accessor”) access or use NamePros; access or use our website, its features, our support, or anything provided, created, or generated by us (“our services”); or interact with us directly or indirectly.

What information we collect (and how we collect it)

Account and profile

We ask you for the following required information (unless listed as optional) and actions when you create an account:

• Your name or username (always public)
• Your email address
• Your date of birth
• Password
• Gender  (optional)
• Your explicit agreement to our Terms of Service
• Your consent to us processing your personal data as described in this privacy policy, which is given by you placing a checkmark in an unticked “agreement” checkbox and submitting.

You may choose to create an account with us using one of your social media accounts that we support (e.g., Facebook or X.com), in which case it would provide us with the required information to create your account on NamePros, and it may also provide us with additional account information (e.g., a link to your profile page on that social network).

Content and activity

We collect and store the information that you choose to produce on NamePros, such as when you react to content (e.g., a happy face or thumbs up), like content, compose messages in our editor (drafts), post in sections or on profile pages, use the chatroom, or send direct messages to other members, which can include comments, questions, answers, links, and uploaded photos (“content”).

We also collect and store information when you perform certain actions on NamePros, such as bookmarking content, adding or removing points from content, editing content, reporting content, voting in a poll, viewing a page, following another member, or indicating you are online by interacting with NamePros.com in any way (“activity”).

Billing

We collect information from you and store information about your transaction when you purchase our products or services (e.g., a Gold Account), such as your name, address, date of the transaction, status of payment attempts, and information about the product or service you are purchasing.

We may ask you to enter financial information (e.g., credit card details) for billing purposes (e.g., to complete your purchase), which is stored, protected, and processed by Stripe, a secure service provider that we use. Your sensitive financial information is not stored by us.

Technical information automatically

We use third-party service providers (e.g., Google Analytics, Cloudflare, Quantcast, Reamaze, and New Relic) in addition to our own internal tools (e.g., ELK) to collect and store certain information automatically as you browse and use our services, such as your IP address, geographical location, device details, how you found our site, browsing activity, and page load speed.

Your IP address may be stored when you perform certain actions on our services, which includes when you: visit a parked domain name or web page, register for an account, submit contact forms (e.g., parking contact forms), manage your account details, write a direct message or public post, or perform any other action that causes data to be transferred to or from your computer and our services.

Why we collect the information (and how we use it)

Provide and maintain our services

Most of the information that we collect is used to provide and operate our services, including communicate with you about your account or use of our services; send you email notifications for your content subscriptions (e.g., watched threads, sections, tags, and new blog posts); support (e.g., provide troubleshooting); account management; features and functionality (e.g., the ability for you to login using a social media account and post content); keep you informed about our services (e.g., notification of maintenance); research and development of new services; internal record keeping; billing purposes (e.g., charge you for your purchases, manage subscriptions, purchase confirmation, send invoices and receipts, and keep you informed about your billing status, such as a failed charge or expiring credit card); and other services as described in this privacy policy.

Domain name parking

We process (e.g., collect and use) your personal data to provide and operate our domain parking services, such as to connect the inquirer (e.g., the interested party, buyer, lead, or prospect) of a parked domain name (“parking inquirer” or “parking inquirers”) with the present and future custodian (e.g., the registrant, owner, seller, broker, lister, or agent) of a parked domain name (“parking custodian” or “parking custodians”).

The exchange of your contact information through our services and email messages enables the parking inquirer and the parking custodian to communicate with each other, such as by way of email and telephone calls, about the parked domain name.

Cookies and browser storage

We, the service providers that we use, and our advertisers may use cookies and other browser storage options (e.g., JavaScript local storage) to store information in your web browser on your computer, which can be used in many ways, such as to help us provide certain functionality (e.g., remember your preferences and the ability to login), improve your experience (e.g., personalization), know who has viewed or clicked an advertisement (“ad”), detect misuse (e.g., through persistent identifiers to prevent fraud and abuse), and analyze website traffic. We have a detailed cookie policy that provides more information.

Improve and support our services

We use some information to improve our services, create new features, and keep everything up and running, such as the recording and analysis of visits to detect website errors and slow pages, direct marketing and promotion of our services, monitoring and blocking intrusion attempts, and showing ads to support the cost of offering our services.

Analytics

We use analytical data for assessment, analysis, and evaluative purposes, which include to understand how our services are used, improve our services, provide insights to our users (e.g., about parked domain names), and to focus our efforts on changes that users may find more valuable.

Advertising

We, our advertisers, and the service providers that we use (e.g., Google Ads and DoubleClick) may use information about you (e.g., ads viewed, ads clicked, and demographics) for legitimate and reasonable purposes, such as improving the relevance of ads you see, the frequency of ads you see (e.g., ad rotation), learning the value or quality of an advertisement, and to decide whether to purchase or renew an advertisement.

Changes and notices

We may change our privacy policy from time to time, and we will notify you when we do by updating the “Last revised” date at the top of this privacy policy. We will make an effort to provide you with reasonable notice of any changes to this privacy policy that, at our sole discretion, materially change how we process your personal data, such as sending you a website alert, adding a notice to the front page of our services, or sending a message to the email address on your account.